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Out of Hours Contacts

You will find out of hours contacts for council services, as well as services provided by other organisations below.

Service Call

Animal Welfare

(Issues affecting donkeys, horses, dogs, cats and other non-farm animals.
Please note this is NOT a service for dog control eg dogs straying).

The out of hours service operates 9am to 5pm on Saturdays and Sundays and Public Holidays only.

078 24994 490

Emergency Dog Control

For emergency dog control issues, please contact the police in the first instance.


Flooding Incident Line

This is a central point of contact for all flooding calls where the operator will contact the right Agency or Department on your behalf.

0300 2000 100


if you smell gas, call the Northern Ireland 24-hour gas emergency service, regardless of who your gas supplier is.

If you smell gas phone the 24-hour gas emergency service on 0800 002 001.

0800 002 001

Northern Ireland Electricity

To report a power cut or loss of electricity supply.

03457 643 643

Northern Ireland Housing Executive

Housing Executive tenants with emergency repairs should contact the emergency repairs service.

03448 920 901

Northern Ireland Water

For emergencies and day to day enquiries, call Waterline

0345 744 0088