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Contact Us

Get in touch with us online, by phone or in person. Customers who are deaf or are sign language users can contact us using our Sign Video service.  
Our office hours are 9am to 5pm, Monday to Friday. If you contact us outside of these hours, we will respond the next working day. Changes to our opening hours are published on our website.  

General enquiries

For all general enquires relating to Council services please complete our contact form. This is the best way to contact us and will help us deal with your enquiry as quickly as possible.

Other ways to contact us
If you need help or cannot find what you're looking for on our website and prefer to speak to us in person, you can phone us on 03000 132 132 (phone lines are open Monday to Friday, 9am to 5pm).

Contact us in person

  • Cookstown Council Offices, Burn Road, Cookstown BT80 8DT

  • Dungannon Council Offices, Circular Road, Dungannon BT71 6DT

  • Magherafelt Council Offices, Ballyronan Road, Magherafelt BT45 6EN

Contact us by email
You can email us at and our customer service team will direct your query to the appropriate service.

Contacting a Councillor

If you need to speak to a Councillor to help you with a local issue you can contact a Councillor directly.

Make a complaint

If you are unhappy about an action the Council has or has not taken, or the service you have received from the Council, please let us know and we will investigate, to see if there is anything we can do to resolve the issue and improve our service. You can make a complaint in a number of ways.

Press and media

If you have a media enquiry about the Council and its work, you can contact our press office directly.

Freedom of information

Freedom of information requests can be made to us in writing by email or post.

Out of hours contacts

Find out of hours contacts for Council services, as well as services provided by other organisations.