Skip to main content

Parking Fines

Information about parking fines

NSL employs traffic attendants to patrol car parks and take enforcement action against vehicles which are found to be parked in contravention of the restrictions by issuing Penalty Charge Notices (PCNs). The DRD will process PCNs and deal with all representations and appeals on our behalf.

Examples of contraventions to parking restrictions include:

  • Parking without clearly displaying a valid pay and display ticket

  • Parking for longer than the paid time

  • Not parking wholly within the markings of the bay or space

  • Parking in a disabled persons' parking space without clearly displaying a valid disabled persons' badge

  • Parking in an electric vehicles’ charging place during operating hours without charging your vehicle

For further information

If you have any queries around parking tickets you should contact the Parking Enforcement Processing Unit.

Contact details for paying or enquiring about a Penalty Charge Notice (PCN), commonly known as a parking ticket are:

Parking Enforcement Processing Unit
PO Box 134
BT52 9AF

Complaints about a traffic attendant

Traffic attendants are employed by NSL Services Group (NSL). Any complaints about the behaviour of traffic attendants should be put in writing and sent via email.

General enquires

For any other general enquires about off-street parking contact NSL Customer Services Department on 0845 603 9337.

Car Park Charges and Condition

If you have any queries about car park tariffs or the condition of car parks, you should contact the Council on 03000 132 132.

To find out more about parking enforcement visit

For more information on cashless parking visit

A to Z of Council Services