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Covid-19 Related Advice and Support

Useful information, advice and support for businesses.


Non-Food Retail

The NI Executive has allowed certain non-food retail businesses to open from Monday 8 June 2020.

  • Retailers of new and used cars
  • Retailers of light motor vehicles, lorries and trailers
  • ​Retailers of caravans or motorhomes Retailers of agricultural or other large machinery

The following retail businesses with lower customer density and direct street access or direct access within a retail park may also reopen:

  • Retail of Electrical Household Appliances
  • Retail sale of Computers, Peripheral Units and Software but excluding the retail of video games Retail sale of Audio and Video Equipment
  • Retail of Telecommunications Equipment 
  • Retail of Household Furniture and Lighting & other Household Articles
  • ​Retailers of Carpets, Rugs, Curtains, Wall & Floor Coverings

Further details on criteria for this phase of restrictions being eased can be found on the Coronavirus timeline for business reopening page.

Pavement Cafe Licensing

You can now apply for a pavement cafe licence from the Council.

NI Business Info

General information on related business support, including answers to FAQs on managing staff health, pay, leave and absence, business operations and finance.

Also includes a Coronavirus News section with full information and support to help manage the impact of COVID-19 in your business. 

Public Health Agency

Guidance for businesses and employers on support available, as well as poster resources to use on site to help with communications to employees. 

The Executive Office

The most recent announcements from The Executive Office are detailed on its news section, which provides details and links to various schemes etc. 


Guidance for businesses on tax. 
The helpline allows any business or self-employed individual who is concerned about paying their tax due to coronavirus to get practical help and advice.

Time To Pay Helpline: 0800 0159 559
Income Tax Payments due in July 2020 under the Self-Assessment system will be deferred to January 2021. 

Federation for Small Businesses

Advice and guidance on reducing the risks from the Coronavirus to you and your business targeted at small businesses and the self-employed. 

UK Government Advice

Advice and support for businesses from the UK Government. It includes details of support packages available to businesses due to COVID-19. For key business support information visit the main COVID-19 business portal. 

Invest NI

Invest NI provide advice and support through its NI Business Info web site.

Invest NI's business support team is also available on 0800 181 4422.  Find out more about Invest NI's Resource Matching Service.

Federation of Master Builders

The Federation of Master Builders (FMB) provide advice and support for businesses in the construction industry and its workforce.

As well as a dedicated section on their website, members make use of their advice services by telephoning the FMB Helpline on 0116 243 7623 (Monday - Friday, 9am - 5pm). 

Guidance for Food Businesses

Guidance and advice for food businesses/operators including best practice on food hygiene, managing employee sickness, social distancing and specific situations. 

Advice for food businesses reopening

Advice for food businesses reopening during COVID-19.

Checklist for food businesses reopening

Checklist for food businesses reopening during COVID-19.

Hospitality Ulster

Hospitality Ulster’s latest advice for bars and restaurants

Guidance for Garden Centres reopening

Guidance and advice for garden centres reopening during COVID-19.

Guidance for Golf Clubs reopening

View the protocol for the safe re-introduction of Golf and FAQ's.

NI Hotels Federation

The Federation has been working across many strands to assist members with the Coronavirus situation.

This has included producing a Toolkit of advice, lobbying for business relief and support and engaging with marketing agencies to prepare for a resumption of normal business. 

Tourism NI and DfE guidelines for the Hospitality Industry

Tourism NI and DfE guidelines for the hospitality industry, including:

Hotels and tourist accomodation 
Restaurants, pubs, bars and food services

Drinking Water Inspectorate

Guidance on maintaining drinking water quality when reinstating water supplies following temporary closure.

Arts and Business NI Engagement Seed Fund

As part of their Investment Programme, Arts and Business NI have designated a £15,000 seed fund to support arts organisations and individual practitioners.

Social Enterprise NI

A source of information focusing on social enterprise business and organisation support during COVID19. 


Information for employers on health and safety matters in response to COVID-19 and HSENI contact details. 

The HSENI has also produced an example risk assessment which shows the kind of approach HSENI expects a small business or workplace to take when carrying out a risk assessment for COVID-19 in the workplace.

NI Chamber COVID-19 Information Hub

This hub provides up-to-date information on business support.

Schemes available from the government, advice and guidance on internal HR issues, such as sick pay, and the work NI Chamber is doing with government to ensure that Northern Ireland businesses make it through this crisis.

Labour Relations Agency

For employer advice on a range of subjects from the Job Retention scheme to Redundancy

Enterprise Nation

This page is to keep small businesses updated of government moves, support schemes for small business, and pro-active advice on how to keep trading through the epidemic. You can also access topical podcasts and ask advisers your specific questions. 

Matrix NI

Coronavirus is causing significant issues in the science and tech sectors in NI. This is a regularly updated list of resources and available support, plus offers and requests for help.


A new digital suite of Catalyst community platforms, knowledge-sharing events and tools to help guide and support you during the COVID-19 Pandemic. 

PSNI Crime Prevention Unit

The PSNI Crime Prevention unit has produced updated national crime prevention advice for retailers and business owners during the current emergency.  

Department for Communities

If you are an employer and you require help to advertise job vacancies or have queries relating to the services available for employers:

You can phone the DfC Employers Services helplines or alternatively  Email:
Helplines: 023 8237 6692 or 028 9053 9458

Guidance for Employers on Social Distancing

The Cabinet Office have launched new sector specific guidance for employers on social distancing.

Sectors include tradespeople, retail, farming and transport as well as a number of others. 

Customs Authorisations during the coronavirus

Find out about temporary changes to customs policy and authorisations during the coronavirus. 

HSENI Guidance for employers on working remotely

During the Covid-19 pandemic, many employees are now working from home.

HSENI’s Mental Well-being at Work Advisory Service have produced an information sheet with tips on how to reduce the impact of work-related stress on individuals when working remotely.

Guidance on working safely during coronavirus

Follow government guidance on how to make your workplace COVID-secure.

Guidance for Offices

Guidance for people who work in or run offices, contact centres and similar indoor environments.

Guidance for landlords and tenants in the private rented sector

The Department has produced a guidance document setting out general advice and information predominantly for tenants and landlords in the private rented sector. 

The guidance covers issues which may arise during the Covid-19 outbreak

Department for the Economy

The Department for the Economy (DfE) has published guidance on making workplaces safer and a list of priority sectors during the current coronavirus crisis.

Food Standards Agency

Guidance for Food Businesses on Reopening and Adapting your Food Business.

This FSA guidance is for food businesses looking to operate during the COVID-19 pandemic. Sector guidance has been provided to help employers, employees and the self-employed understand how to work safely in the food sector.

The Executive Office

The Executive have published a 5 stage recovery plan for easement of restrictions.  

UK Government’s Plan for Jobs

In July the Chancellor announced a package of measures to support jobs in every part of the country, give businesses the confidence to retain and hire, and provide people with the tools they need to get better jobs.  The Plan for Jobs is the second part of a three-phase plan to secure the UK’s economic recovery from coronavirus.

Emergency Business Solutions Programme

Professional advice, to the value of £2,000/€2,250 inc VAT (100% funded), is available for cross-border companies in manufacturing and tradable services, to address key business challenges related to COVID-19.

E-Merge Programme

The E-Merge programme provides £2500/€2800 fully funded consultancy support to help businesses develop online sales and eCommerce solutions.

NI PPE Portal

The Buy Supply portal is a Northern Ireland wide initiative developed by the Mid and East Antrim Manufacturing Task Force with a simple aim of matching local SME suppliers with large buyers in the manufacturing sector.

Did you find what you're looking for?

If not, let us know and we’ll do our best to source the information you need. Get in touch with us at or call 03000 132 132 

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