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  • Our Complaints Process

    05/12/2023 09:39:23

    Our Complaints Process Complaints will be administered in accordance with the Council’s  Complaint Handling Procedures . The procedures will explain what does or does not constitute a complaint. Making a complaint You can make a complaint in a number of ways:  Make a co...

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  • Council nominated in APSE Awards

    25/07/2025 10:17:06

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  • Social Media

    15/03/2024 15:12:42

    Social Media We recognise that social media has an important role to play in how we communicate with, engage and promote dialogue with our residents. The acceptable use of social media by customers and residents We acknowledge that everyone has the right to free speech. ...

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  • Pavement Cafe Licensing

    24/06/2020 15:57:49

    Pavement Cafe Licensing Pavement cafés are becoming a familiar sight across the UK and Ireland. They can help develop a local café culture, which in turn can have a positive effect on urban environments, promote town and city centres, contribute to the general well-being o...

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  • Dog Owner Prosecuted for Second Time Following Livestock Worrying Offences

    27/02/2025 12:19:11

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  • Register a death

    17/04/2019 10:12:13

    Register a death Due to the COVID-19 pandemic registering a death can now be carried out remotely by telephone rather than in person at the registration office.   Current Registration Process: When a person dies, the doctor will send the 'cause of death’ certificate ...

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  • Digital Transformation Workstreams

    23/09/2022 15:26:28

    Digital Transformation Workstreams Our Digital Transformation Strategy has 3 workstreams: Each workstream has a series of associated outcomes (how will we measure success, what will we achieve, what difference will staff and residents notice) and associated action (what spe...

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  • Lost Dogs

    14/06/2019 15:52:59

    Lost Dogs If you've lost your dog, we may be able to help. Your dog may have been found by one of our dog wardens and been taken to our kennels. If you’ve lost your dog: Contact us,   we can check if your dog has been found by our dog warden. Our opening hours are Monda...

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  • Property Certificates

    03/07/2019 12:18:13

    Property Certificates What is a Property Certificate? A Property certificate is usually sought when a property is being purchased. It enables a prospective purchaser to find out if there are any breaches of statutory provisions in relation to the property and if any le...

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  • Greenvale Temporary Pool Closure Announced

    15/09/2025 08:48:50

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    • A to Z of Council Services