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  • Our Complaints Process

    05/12/2023 09:39:23

    Our Complaints Process Complaints will be administered in accordance with the Council’s  Complaint Handling Procedures . The procedures will explain what does or does not constitute a complaint. Making a complaint You can make a complaint in a number of ways:  Make a co...

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  • Digital Transformation Workstreams

    23/09/2022 15:26:28

    Digital Transformation Workstreams Our Digital Transformation Strategy has 3 workstreams: Each workstream has a series of associated outcomes (how will we measure success, what will we achieve, what difference will staff and residents notice) and associated action (what spe...

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  • Community Support Newsletter

    03/11/2023 11:38:46

    Community Support Newsletter The Community Support Newsletter contains useful information relevant to local communities about things such as Council events and programmes; grant and funding programmes; courses, classes and activities taking place across the district; public ...

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  • Fuel Advice and Support

    16/12/2020 14:45:33

    Fuel Advice and Support If you're experiencing fuel poverty and need help or advice, you'll find details of support services available below. The Housing Executive Boiler Replacement Grant The Boiler Replacement Scheme is to help homeowners with the cost of replacing boil...

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  • Digital People, Culture and Capability Workstream

    23/09/2022 15:39:34

    Digital People, Culture and Capability Workstream To become the modern digital council we aspire to be, we need to change our mindset, the way we work, and transform our skills and capabilities. We need our permanent staff to have digital, data and technology skills to help ...

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  • Play Near Me

    18/09/2024 10:15:56

    Play Near Me Play, especially outdoors, is fundamental for children's health and well-being and development. Our residents and visitors have access to over  120 great play parks and outdoor spaces, so there's always a place to play near you. Please note: The safety o...

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  • Digital Infrastructure Workstream

    23/09/2022 15:56:24

    Digital Infrastructure Workstream In order to support our residents to use our services online, give our staff the best tools, and make better decisions with data, we need modern technology infrastructure. This means systems that talk to each other, reliable hosting and ...

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