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Fuel Advice and Support

If you're experiencing fuel poverty and need help or advice, you'll find details of support services available below.

The Housing Executive Boiler Replacement Grant

The Boiler Replacement Scheme is to help homeowners with the cost of replacing boilers which are at least 15 years old.
Telephone:  03448 920 900

NI Energy Advice Line Service

The NI Energy Advice Line Service managed by the NI Housing Executive, offers free comprehensive advice and support on how to save energy in the home and on assistance available.
Telephone: 08001 114 455

Fuel Stamp Saving Scheme

Joining the Mid Ulster fuel stamp scheme can help you save to meet your fuel costs.
Telephone: 03000 132 132

Energy Efficiency Advisory Scheme

The Energy Advisor can provide tailored support for clients including the generation of referrals to other available support schemes.
Telephone: 03000 132 132

Affordable Warmth

This scheme is based on eligibility and measures such as insulation, ventilation, draught proofing, heating, replacement windows and cavity wall insulation are available. 
Telephone: 03000 132 132​

Cold Weather Payments

In recognition of the cold weather and increased costs associated with heating a home, the Department also has in place its Cold Weather Payment. This payment is triggered as a result of Cold Weather and is paid automatically to those who are in receipt of a qualifying benefit and live in a postcode area where the temperature is, or forecast to be, zero degrees or below for seven consecutive days

Annual Winter Fuel Payments

Annual Winter Fuel Payments are made to those people over the age of 65 and these will continue to be issued in the normal way