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  • Our Complaints Process

    05/12/2023 09:39:23

    Our Complaints Process Complaints will be administered in accordance with the Council’s  Complaint Handling Procedures . The procedures will explain what does or does not constitute a complaint. Making a complaint You can make a complaint in a number of ways:  Make a co...

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  • Complaints

    05/12/2023 09:31:15

    Complaints If you need to report an issue (e.g., missed bins, environmental issues such as noise, leisure issues or licensing), you can do so online by contacting us .  You can also contact our Customer Service Advisors by calling 03000 132 132 if you prefer to talk to someo...

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  • Dangerous Structures

    03/07/2019 16:49:42

    Dangerous Structures Maintaining Dangerous Structures The owners of buildings that adjoin or abut a public road or footpath have a duty to ensure that such buildings are maintained in a safe condition so as not to endanger persons using that road or footpath. Where stru...

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  • Pavement Cafe Licensing

    24/06/2020 15:57:49

    Pavement Cafe Licensing Pavement cafés are becoming a familiar sight across the UK and Ireland. They can help develop a local café culture, which in turn can have a positive effect on urban environments, promote town and city centres, contribute to the general well-being o...

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  • Freedom of Information

    17/05/2019 14:52:39

    Freedom of Information The Freedom of Information Act 2000 makes it easier for you to get information about us. This law, which came into force on 1 January 2005, allows anyone to ask for any information we hold. We already make a significant amount of information availabl...

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  • Application Evaluation Process

    04/07/2019 12:14:26

    Application Evaluation Process The Application Process (Registration of a premises for Weddings and Civil Ceremonies) The information provided below is intended as a step-by-step guide through the process that an application for an 'Approved Place for Marriage' is subjec...

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  • Zega Patisserie

    07/01/2021 15:57:02

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