A member of the Council’s staff will call at your home to complete a short survey. If you’re not in, they’ll leave a card and you can call to make an appointment.
All our staff have identification badges and if you would like to check their identity, you can use the contact details at the bottom of the page.
Once completed, the survey is sent to the Northern Ireland Housing Executive (NIHE).
In 6-8 weeks, the NIHE will be in touch with you to complete an assessment of what energy efficiency measures are most appropriate for your home.