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  • Complaints Handling

    09/07/2026 15:10:02

    Complaints Handling Complaints Handling The Council is required to publish complaints data on a 6-monthly and annual basis.  All complaints are progressed in accordance with the new procedures, ensuring that the handling of complaints will be in line with statutory requirem...

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  • Corporate Plan Progress 2024 - 2025

    25/06/2025 15:52:27

    Corporate Plan Progress Report Year 1 Progress Report - April 2024 to March 2025. Theme 1: Our Service Delivery Our Sustainability Strategy and Climate Action Plan received final Council approval in March 2025.  Our goal is to achieve a 20% reduction in Council’s carbon...

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  • Digital Themes

    23/09/2022 15:13:47

    Digital Transformation Themes Our Digital Transformation Strategy has 6 themes: Digital mindset and culture We will support our leaders and staff to be confident with and welcoming of technology innovation, so they can better understand and serve our citizens and have a m...

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  • Ten Top Tips to Recycle Right in Mid Ulster

    27/09/2021 15:33:51

    Ten Top Tips to Recycle Right in Mid Ulster Mid Ulster is consistently the leading council in terms of recycling, but we can all #StepItUp and 'Recycle Right' by following these 10 simple tips. 1. Make sure all the items for your blue bin are clean and dry before recycling...

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  • Brown Bin

    19/04/2019 15:12:39

    Brown Bin Brown bins are for food and garden waste Garden waste including grass cuttings, leaves, cuttings and prunings, shrubs and weeds, twigs and branches.  Along with all food waste including dairy, fish, fruit and vegetable peeling, meat and bones, tea and coffee ground...

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